Smart automatic door maintenance
How to maintain your automatic sliding doors for long term performance
Practical tips
Published by 3MC Services | Automatic Doors, Aluminium & Glass Specialists | Durban, KZN
We’ve been in the industry for over 30 years, and our specialist team knows automatic doors inside out. Whether you’re running a busy commercial entrance or managing multiple residential units, you need doors that work — every time.
Firstly, why does Maintenance matter?
Maintenance matters because automatic doors are constantly exposed to wear and tear — from heavy daily use to environmental factors like dust, wind and moisture. Over time, power surges and strain on the motor can also take a toll. Regular servicing helps prevent unexpected failures, keeps your entrances running smoothly, and protects your investment.
Without scheduled care, you risk:
– Sudden door failure
– Higher energy bills
– Reduced safety and hygiene
– Expensive emergency callouts
Weekly Visual Checks (Client DIY)
We recommend clients do a quick weekly visual check. Here’s what to look for:
Door opens and closes smoothly Sensors respond to motion without delay No unusual grinding, beeping, or slow movement Tracks and floor guides are clear of dirt or obstructions
If anything seems off — call your technician immediately.
Professional Servicing (Monthly or Quarterly)
3MC Services recommends a monthly or quarterly service plan, depending on traffic volume. Our technicians will:
– Lubricate moving parts
– Clean sensors and motor components
– Check door alignment and response time
– Inspect electrical wiring, rollers, and tracks
– Update software (if required)
Bonus Tip: Always make sure your automatic doors comply with SANS safety standards in South Africa.
Common Problems We Fix
– Door won’t open or closes too slowly
– Unresponsive sensors
– Jammed tracks from debris or rust
– Misaligned guide rails
– Power supply or battery backup issues
Sign a Maintenance Agreement
Just like you service your car, your doors need routine check-ups. A service contract with 3MC Services gives you:
– Priority support
– Cheaper callout fees
– Extended door lifespan
– Peace of mind for your business
Bonus: Cleaning Tips
– Use a soft cloth and non-corrosive cleaner on aluminium or glass
– Avoid water near sensors and control units
– Do NOT use pressure washers or abrasive tools
Need a Service? Call 3MC Services
If your automatic doors are overdue for maintenance or acting up, don’t wait.
Based in Durban, we service greater Durban and KZN — including the North Coast, South Coast, and inland regions.
Call: 031 826 6769 / 063 093 3625
WhatsApp: 063 093 3625 (Fast replies & bookings)
Key points:
86% of customers reported feeling safer entering a store with an automatic door, and retailers have seen increases of up to 20% in foot traffic since installation
“A pharmacy in the KZN noticed an immediate increase in repeat visits from older customers after installing automatic sliding doors. They hadn’t complained. They’d simply been going elsewhere.”
Built for reliability
All our entrances are designed with South African conditions in mind. Using SABS, AAAMSA and SAAGA-approved materials, we ensure strength, energy efficiency and durability.
"We used 3MC Services for the manufacture and installation of stack aluminium doors, as well as two automated doors. We would highly recommend 3MC as they have been efficient and professional in their dealing with us. Clint has a vast knowledge in the aluminium industry."
L&B Agency